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Shuman, senior vice president and chief human resources officer, Quest Diagnostics. “Tampa is a terrific community with a great pool of job applicants, and we look forward to building our presence here,” added Jeffrey S. The Tampa site will also include a human resources shared services center that supports the company’s 45,000 employees. It reflects our commitment to delivering a superior customer experience and providing diagnostic insights that will help people lead healthier lives.”
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“This new center will elevate Quest’s customer services to the next level of responsiveness and quality. Davis, senior vice president, operations, Quest Diagnostics. “With this new center, Quest deepens our commitment to physicians, patients and the local community in Tampa and all of Florida,” said James E. to one of the company’s dozens of clinical laboratories for testing. The hub can monitor the transit of patient specimens in near real-time, from one of Quest’s 2,200 patient service centers and other patient locations in the U.S. The hub contains 18 control stations and a 250 square-foot digital display for viewing the entire nationwide network, and will be staffed 24 hours-a-day, 7 days-a-week. The Tampa center features a state-of-the-art logistics monitoring hub that will track both air and ground operations for a nationwide logistics network that includes a fleet of aircraft and vehicles. The two centers were designed to standardize and employ advanced service and information-management technologies to promote fast customer response and quality enhancements for physicians and other health care providers. It is one of two Quest Diagnostics National Operations Centers (NOCs), with the second in Lenexa, Kansas. operations, which includes about half of physicians and hospitals nationwide. The new 48,000 square-foot Tampa facility, located at 10411 University Center Drive, will house customer service and certain logistics functions for Quest’s U.S. In Florida, Quest operates full-service clinical laboratories in Tampa, Miramar and Orlando, several dermatological pathology-focused labs and offices, and dozens of patient service centers across the state.
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Let’s keep working to make Florida the best place to find a job.” We’ve worked hard to create opportunities for those in need of a job and since December 2010, Florida businesses have created more than 600,000 private-sector jobs. These 350 new jobs will mean more Floridians will be able to provide for their family and live the American Dream. Governor Scott said, “Quest Diagnostics’ investment in the Tampa Bay region is great news for Florida families. The project will create $9.3 million in capital investment and up to 350 new customer service, logistics and human resources jobs by 2015. Today, Governor Rick Scott announced that Quest Diagnostics, the world’s leading provider of diagnostic information services, has opened a new facility in Tampa to enhance and extend customer services for health care clients and employees throughout the United States. Project will create up to 350 new jobs and $9.3 million in capital investment by 2015 Quest Diagnostics Opens State-Of-The-Art National Operations Center In Tampa